Knowledge Management Practitioner Certification Course

Knowledge Management Practitioner Certification Course

Announcement

The Asian Institute of Journalism and Communication (AIJC), the Asian Media Information and Communication Centre (AMIC) and the Community and Corporate Learning for Innovation( CCLFI) are inviting your members to register in the 17th class of the CCLFI online mentored Knowledge Management Practitioner Certification Course. The class will begin on February 17, 2020. The advantages of this course are:

 

  • It does not disrupt your work or travel schedules because it does not require you to be online at specific dates and times. You devote a total of about three hours per week at different times that suit your schedule.
  • Two experienced mentors with two decades each of knowledge management experiences will guide your learning processes, Dr. Serafin Talisayon and Dr. Daan Boom. Check their profiles here: http://www.cclfi.net/who-we-are
  • You practice knowledge management in your workplace, thereby enhancing work performance and generating benefits for your organization.
  • Graduates of previous classes from Asia, Europe, Africa, North, and South America had expressed satisfaction from the course. Read their reactions here: http://www.cclfi.net/products_services/kmpcc

 

Course Objectives

At the end of the course, participants are expected to be able to –

  • Link knowledge management (KM) with organizational performance objectives, including enhancing productivity and innovation;
  • Practice thirty (30) basic or unit knowledge management skills (see list on page 2) along six areas: establishing and managing workplace learning processes, managing intellectual capital, making KM assessments and measurements, enhancing organizational performance, managing the content of a website, and motivating knowledge workers ; and
  • Select, adopt, practice and document a KM tool or solution appropriate to one’s workplace or business process problem.

 

Learning Processes and Outcomes

The course will feature the following approaches:

  • Learning by doing under a mentor;
  • Learning through interaction with other participants;
  • KM concepts are introduced via participants’ experiences using actual examples, class polls, and exchange of experiences among participants;
  • Learning is enhanced by conscious reflection of the participant’s own learning process;
  • Learning in the context of, and relevant to, the participant’s workplace;
  • Use of a practice website, and the participant’s own dedicated practice webpage, where all work outputs and class communications are archived and accessible for review at any time including after the course is over;
  • Weekly learning sessions: each participant can log in several times during the week and at any time conveniently suited to his/her daily schedule (there is no need for participants to log in at the same time); the participant devotes a total of about three (3) hours per week.
  • Progress of each participant is monitored through a participatory online monitoring form which is part of the practice website and is itself a KM tool;
  • Use of metrics to demonstrate impact of KM on work performance; and
  • Measurements of impacts of the course on the KM skills of each participant.

 

Ten (10) weekly KM Lessons

Principles and concepts in KM will be discussed over ten weekly learning sessions. Optional lessons will be available for participants who want to learn more:

  1. Definitions and KM framework Optional: KM for the public and development sectors
  2. Tacit and explicit knowledge Optional: What is more valuable?
  3. Aligning KM with organizational objectives Optional: KM logframe for development projects Optional: Measuring the social reach of a knowledge product/service
  4. Demand-driven KM Optional: Demand-driven KM: Whose demand?
  5. Selecting the right KM tool Optional: Knowledge translation: writing and delivering user-responsive knowledge products Optional: Quad bottom line
  6. Organizational learning Optional: Tools for cross-project learning Optional: Communities of Practice
  7. Innovation: organizational practices Optional: Social innovation
  8. Innovation: individual practices Optional: Personal stories of innovating new development tools
  9. Managing intellectual capital Optional: Community intellectual capital and other intangible assets
  10. KM assessments and action planning for KM practicum Optional: Success factors in KM implementation

Thirty (30) Basic KM Skills

In addition to KM theory, the following basic or unit KM skills will be learned through practice:

Content management of a website
1.1 Editing and updating a webpage

1.2 Creating a webpage with functionalities to suit its purpose
1.3 Managing a threaded online forum
1.4 Evaluating how demand/user-driven is a website

Managing intellectual capital
2.1 Setting up a web-based self-updated expertise directory
2.2 Identifying elements of my relationship capital
2.3 Aligning KM to organizational objectives
2.4 Innovating for “next practice”: what went wrong and why?

Establishing and managing learning processes in the workplace
3.1 Keeping a learning journal: My most significant learning
3.2 Making our thinking process visible: mind mapping
3.3 Setting up an “Ask Me” procedure
3.4 Conducting a lessons-learned session

Motivating knowledge workers
4.1 Making explicit the inner drives of a person: my passions
4.2 Explaining benefits of KM to a superior: contest with prizes
4.3 Identifying and designating in-house consultants
4.4 Creating a KM persona that suits a person’s talents and passions

Enhancing organizational performance
5.1 Identifying generator knowledge assets and critical knowledge assets 5.2 Estimating peso value of a demand-driven intranet
5.3 Collecting and organizing work templates
5.4 Setting up and managing an online participatory M&E

KM assessments and measurements
6.1 Assessing process efficiency and effectiveness 6.2 Identifying potential KM champions
6.3 Estimating the market value of my human capital 6.4 Selecting KM tools to match workplace needs

Innovation (knowledge creation)
7.1 Setting up an idea register
7.2 Mining customer complaints
7.3 Problem finding versus problem-solving
7.4 Questioning your assumptions
7.5 Two-phase creative brainstorming

7.6 Go outside your comfort zone

 

 

Features of the Course

 

  • It is approved and endorsed by the People Management Association of the Philippines – the largest professional association among human resource development and personnel managers in the Philippines.
  • The Course has almost 200 graduates from 30 countries since the course was introduced in 2013.
  • The course is popular among development organizations. We have graduates from Horizont3000, UNICEF, UN Volunteers, Laos-Australia Learning Development Facility, World Wildlife Fund, International Centre for Integrated Mountain Development, Asia Foundation, ILO, Catholic Relief Services, FAO, African Development Bank, Sparkassenstiftung, Asian Development Bank, UN Habitat, Lux-Dev, World Vision and EMI Megacities.
  • Designed by knowledge management specialists from CCLFI or the Community and Corporate Learning for Innovation – the most experienced company in knowledge management in the Philippines since 1999.
  • Rated well by a sample of the graduates:
  • 44% of a sample of graduates surveyed in April 2018 said that their workplace KM practicums were evidently useful or beneficial and hence were adopted or replicated by other staff or teams in the organization.

 

Course Fee and Discounts

Course Fees and Discounts

 

Notes:

  • Multiple discounts, if applicable to you, are allowed. If you are one of a group of 5 or more and you pay early to avail of the “early bird” discount, 15% and 10% are both applied in the following manner: P32,000 x .85 x.9 = P24,480.00.
  • Bank remittance must be made within 30 days of course start date. Email a scan or photo of the bank receipt to serafintalisayon@gmail.com and babes.afable@gmail.com. Receipt of payment by CCLFI completes the registration process.
  • The group discount does not apply if remittance is made beyond 30 days from course start date.
  • If a sponsoring organization will pay the course fee after the course is over, a late payment surcharge of 20% is applicable.
  • Installment payments are not accepted.
  • Please see the Registration Procedure on how to remit the amount to CCLFI.

AMIC Award for Fr. Franz-Josef Eilers, svd

The 2018 AMIC Award for ‘Transformative Leadership” has been accorded to Fr. Franz-Josef Eilers, svd at the 26th Annual Conference of the “Asian Media, Information and Communication Centre (AMIC)” on June 8, 2018 at Manipal ‘Academy of Higher Education’ in Karnataka, India “for his outstanding contributions in the field of Church and social communication”. He has “written extensively on human and social communication and developed the concepts of pastoral and evangelizing Communication” which is also reflected in an academic program at the Pontifical University of Santo Tomas in Manila. His several books in the field are considered as standard in the field, including a 632 page commented edition of all official Vatican documents on Communication from 1936 to 2014 (Logos, Manila).

AMIC is since the 1970s the only professional continental organization for Asian communication scholars and professionals which since 2006 gives only one annual Award to outstanding figures in the field. The last former awardees were Shelton Dhavalasri Guanaratne (2016) who is recognized as proposing a “de-Westernizing” communication theory especially under Buddhist but also Hinduism and Confucianism perspective. The 2017 Awardee Wijayanada Jayaweera was leading the “International Program for the Development of Communication (IPDC) at UNESCO in Paris and developed a “human-centric theory of Press freedom” based on Daoist principles.


Original article at St. Joseph Freinademetz Communication Center, Inc. website.

‘Fake news’ and millennials’ lack of media judgment a challenge, says leading Indian academic

‘Fake news’ and millennials’ lack of media judgment a challenge, says leading Indian academic

By David Robie
June 12, 2018

India’s “alternative” freedom and democracy empowerment in action … as portrayed at the AMIC2018 communication conference at Manipal University, Karnataka.

BRIEFING: By David Robie in Manipal, India

“Fake news” combined with a lack of critical media judgment by many in the millennial generation is a major challenge to democracies across the world, says a leading Indian communication academic.

Professor Sanjay Keynote Address at the 26th AMIC Annual Conference

Speaking at the 26th annual conference of the Asian Media Information and Communication Centre (AMIC) conference with the theme “Disturbing Asian millennials: Some creative responses”,Professor Bharthur Sanjay, pro vice-chancellor of the University of Hyderabad, said the vulnerability of some states in the face of the social media crisis had led to a default response of shutting down the internet in “volatile contexts”.

In the case of India and some states, efforts to formally regulate fake news with legislated responses were withdrawn.

READ MORE: Professor Sanjay’s full address

Papua New Guinea is an example of an Asia-Pacific country where a government minister has threatened to shut down Facebook for a month to research so-called “fake accounts”.

Professor Sanjay did not mention Papua New Guinea but he said the implications were wide-ranging for Asia-Pacific countries. Papua New Guinea is due to host APEC in November.

The WhatsApp social media platform – widely used throughout Asia – was cited as a leading outlet for disseminating fake news.

“Fake news” is a misleading term because of its wide-ranging intepretations, says Professor Sanjay of the University of Hyderabad, at AMIC2018. Image: David Robie/PMC

“Fake news is a bit of a misleading term, as fake news can mean many things – a mistake, intentional misleading, twisting a news story, or fabricating a complete lie,” Dr Sanjay said, quoting Pankaj Jain, one of India’s most active ‘fake news slayers’..

Fake accounts damage

In the opening address at the host Manipal University (MAHE) in Karnataka, South India, Dr Sanjay said that while news media organisations and credible journalists had been found to publish misleading stories and mistakes, the most damage was done by people with fake social media profiles, polarising websites, and social media sites seeking to intentionally spread fake news to win elections or promote hatred.

Formal education contexts featured debates about the public sector, commercialisation and privatisation while a “default faith” was placed on new media that could virtually bring “handheld” education to the millennials.

This was a field that the public and private education sector intended to reach out to through online education and learning tools and options, said Dr Sanjay.

He said the euphoric underpinnings of the digital era in the Asia-Pacific and its subregions of ASEAN countries, South Asia and the Southeast Asia had parallels in the colonial and postcolonial periods with a technocentric dimension.

Dr Sanjay said online Indian language context was expected to reach about 60 percent.

Digital destinations across genres would capitalise on the profile that was non-English.

Information was considered an enabling and empowering input.

The speed with which it travels through multiple platforms has raised concerns about legacy media content through adaptation or user-generated content, Dr Sanjay said.

Higher trust
Apart from ethics, the legacy media enjoyed higher trust based on its screening and verification processes.

User-generated content reflected a paradigm shift that in theory allowed higher participation.

The millennials profile was not uniform across countries and the kind of content had come into sharper focus.

A critique of the content was an issue for both academic discourse and legal and regulatory frameworks, Dr Sanjay said.

Extension models of higher education seemed to suggest that they could be tapped to bring skilled youth into the workplace.

Speakers in the opening AMIC2018 plenary on “Millennials – concept of democracy: Freedom of expression for all v. Freedom of expression for themselves”.

AMIC chairman Professor Crispin Maslog of the Philippines said the millennials were the largest such generation in history – “and we ‘centennials need to understand them’.”

“There are some 1.8 billion out of the 7 billion global population – and they love smart phones. Of that 1.8 billion, 600 million are Asian.”

 

Redefining millennial life
Millennials, sometimes known as the “echo boomers”, are generally regarded as the 16 to 34-year-olds – the “digital natives’ who are not just consumers of media, but produce their own media content.

Globalisation, migration and technology are some of the major factors redefining the millennials’ way of life.

Pacific Media Centre’s Professor David Robie speaking in a plenary session at the AMIC2018 conference.

Most of the 200 academics from 15 countries at the conference presented papers on millennials education research and innovative case stories.

Themes explored included “Branding millennials – defining identity”, “A passion for technology – living in a social media world”, “News and current affairs as consumption (or creation) practices”, “evolving gender representation in the new mediascape”, and “Research and data management – today’s cutting edge competencies”.

One of the conference highlights was a “Free/Dem” panel dialogue and presentation about communication for and by young people in practice.

Giving Indian girls from poor communities a technology chance in life … teenager Summi of FAT speaking at AMIC2018. Image: David Robie/PMC

Deepika and Summi, programme associates of India’s Feminist Approach to Technology (FAT), gave inspiring addresses in Hindi about how their movement had worked across the continent to give girls in poverty-hit communities the opportunity to work with computers and learn technical skills.

“When I saw people using computers, I wanted to be able to do the same,” said Summi, a 13-year-old from a very poor urban neigbourhood where girls never got an opportunity.

“Now I am able to help other girls to do the same.”

One of the performers in the Yakshagana Kendra cultural show at AMIC2018. Image: David Robie

Creative communication and culture were also major parts of the programme, including an episode of Jataaya Moksha performed by MAHE’s creative arts school Yakshagana Kendra.

Launching a report on “World Trends in Freedom of Expression and Media Development“, New Delhi-based national UNESCO programme officer Anirban Sarma, said that while new media had expanded freedoms and communication beyond the media, there had also been “increasing incursions into proivacy and an expansion of mass and arbitrary surveillance”.

“The rise of new forms of political populism as well as what have been seen as authoritarian policies are important developments,” says the report based on a survey of 131 countries.

“Citing a range of reasons, including national security, governments are increasingly monitoring and also requiring the take down of information online, in many cases not only relating to hate speech and content seen to encourage violent extremism, but also what has been seen as legitimate political positioning.”

Asia communication awards

AMIC 2018 Asian Communication Award co-winner Charlie Agatep … critical of the “digital acrobats” who swept President Rodrigo Duterte to power. Image: David Robie/PMC

Filipino Charlie Agatep – a public relations guru in Asia – made a passionate video plea for more courageous, rigorous and accurate journalism as an antidote for “fake news”.

He was also critical of the “digital acrobats” who swept Rodrigo Duterte into the presidency in 2016 and who still manipulates and distorts public opinion in the Philippines.

Agatep founded the PR agency Agatep Associates in 1988 and transformed it into Grupo Agatep Inc., the largest marketing and digital (social media) communication agency in the Philippines.

He was one of two AMIC Asia Communication Award in Transformative Leadership recipients for 2018. AMIC recognised him for his role as “shaper of many professionals who have learned from his artistry” across diverse Asian audiences, and for his efforts to reach out to youth.

The other was Manila-based Father Franz-Josef Eilers, an inspirational Catholic church and social justice communicator of the Society of Divine Word (SVD). Among many achievements, he helped establish the Asian Research Centre for Religion and Social Communication (ARC) at St John’s University, Bangkok.

AMIC presented the award to Father Eilers in recognition of his “outstanding contributions to church and social communications, and in appreciation for the church communication institutions he has built”.

The conference was hosted by MAHE’s School of Communicationwhose director, Professor Padma Rani, thanked ZEE television, UNESCO and the many sponsors and her “fabulous” faculty team for the successful outcome.

Next year’s conference will be hosted by Chulalongkorn University in Bangkok, Thailand.

  • The Pacific Media Centre’s Professor David Robie addressed the opening plenary panel on “Millennials’ concept of democracy: freedom of expression for all v. freedom of expression for themselves” and delivered a paper on the expanding notions of “Pacific way” journalism.

A brief clip from a community journalism promotion video produced for the Manipal University School of Communication and screened at the university’s “experimental theatre”.

David Robie

https://www.aut.ac.nz/profiles/david-robie

Dr David Robie is professor of journalism and director of AUT University’s Pacific Media Centre. He is a strong advocate of independent journalism at the country’s journalism schools. He is co-founder with Selwyn Manning of Pacific Scoop and manages the Pacific Media Watch media freedom project; he is also founding editor of Pacific Journalism Review research journal.

Blogging and Vlogging Contest

Blogging and Vlogging Contest

Asian Millennials!

join our blogging and vlogging contest on the theme:

 Disturbing the Asian Millennials: Some Creative Responses

Win cash and other prices !

Open to teachers and students

The rules:

  1. The essay contest is open to all Asians—with two separate categories:

(a) For college teachers in communication, English, communication arts, Media Information Literacy (MIL) and related courses, and

(b) College students enrolled in communication degree courses (communication arts, mass communication, journalism, broadcasting, and social media).

  1. The contest is sponsored by the Asian Media Information and Communication Centre (AMIC) based in Manila.
  2. Officers and staff of the sponsoring organization are disqualified from joining the contest.
  3. The contest will run from February 15 to April 30, 2018. The winners will be announced in the mass media and social media not later than May 30, 2018.
  4. The contestants are to blog/vlog on the theme of the coming AMIC Annual International Conference.

 Entry Requirements

  1. The blog and vlog entries must be in English.
  2. All entries must be grammatically sound and conform to standards of good English.
  3. The blogs and vlogs may either tell stories or express opinion.
  4. Entries containing dirty, foul and offensive language are subject to immediate disqualification.
  5. The vlogs should be in landscape orientation and at least 640 x 480 resolution. Vlog entries must not be more than three (3) minutes. It is advised that the entries be uploaded in the participants’ Youtube account for easier linking and dissemination to the judges.
  6. The vlog entries will be judged on the basis of their compelling visuals, and impressions they convey to their audiences.
  7. Blogs must not exceed 1,000 words.
  8. The blogs will be judged in the basis of their impact on the readers.

 

Criteria for Judging

In detail, the blog and vlog entries will be judged based on the following criteria:

Online Votes 25%
By the Panel of  Judges
Overall Impressions

  • Entertainment quality
  • Clarity of Expression
  • Verbal/Visual Presentation
25%
Relevance of content

  • Adherence/Appropriateness to Theme
  • Usefulness of information
  • Social Impact
35%
Grammatical Correctness 15%

 

The contestants are encouraged to access the AMIC website (www.amic.asia) and the AMIC conference website ________ for background information about the organization, conference and conference theme before writing their essays. Contestants may do additional research and interviews as needed before writing their essays.

 

Submission of Entries

  1. Each participant is allowed to submit one entry only.
  2. Contest participants must register online at the official website of AMIC (https://amic.asia/amic-annual-conference/26th-amic-annual-conference-india-2018/competitions) and fill out the AMIC Vlogging and Blogging Competition online registration/entry form. AMIC will only accept entries submitted online through the AMIC website.
  3. The link to the entries will be automatically forwarded to the country representatives who will shortlist and send three (3) finalists from each country for each category to AMIC Manila.
  4. Deadline for the online submission of entries is on April 30, 2018 (Monday) at 11:30 p.m. Philippine Standard Time. The submission portal will automatically close and reject any entries that will be submitted after the deadline.

The contestants must identify their country of residence when they submit their entries. 

Screening of Entries

The decisions of the judges are final.

Rgional Screening

  1. The entries to the competition will first be screened by the country representatives.
  2. For each country-screening, the judges shall select the top three (3) entries for each category that will eventually move on to the grand finals of the competition.
  3. All the grand finalists under the Teacher and Student categories will be formally notified by AMIC via email through conference@amic.asia.

 

Grand Finals

  • Final judging day will be in May 2018 and the results announced before the conference starts June 7, 2018.  There will be first, second and third prizes for each category.
  • AMIC Manila will launch online voting on May 1, 2018. A voting guide will be released upon announcing the finalists to the contest.
  • Online votes will be monitored and validated by AMIC Secretariat.

 

Prizes

The winners (six teachers and six students) will be given the following prizes:

  1. Cash prizes of USD 300 for first, USD 200 for second and USD 100 for third places.
  2. Free Basic AMIC memberships for one year which will entitle them to one-year subscriptions to two online editions of AMIC journals—the Asian Journal of Communication and Media Asia.
  3. Fifty per cent discount in registration fees in the coming AMIC annual conference June 7-9, 2018 at Karnataka, India.

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